FAQs
1. What products do you offer?
We specialize in high-quality, absorbent bath mats designed to enhance your bathroom experience. Our collection includes a variety of mats in different sizes and designs, such as the Absorbent Bathroom Mat (23” x 35”), Coral Fleece Mat (20" x 30"), and themed mats like the Happy Cat Anti-Slip Bath Mat (20" x 31") and other adorable animals.
2. How can I place an order?
To place an order, browse our catalog, select the products you wish to purchase, and add them to your cart. Proceed to checkout to complete your purchase. We offer free shipping on all orders, and if you buy two or more items, you'll receive a 5% discount on your entire order.
3. What payment methods do you accept?
We accept all major credit and debit cards, including Mastercard, Visa, American Express, and Discover. Your payment information is securely processed to ensure a safe shopping experience.
4. Do you offer international shipping?
Yes, we ship anywhere and everywhere!
5. How long will it take to receive my order?
Orders are typically processed and shipped within 10 business days. Delivery times vary depending on your location, but most orders arrive within 7-12 business days.
6. Can I return or exchange an item?
Yes, we accept returns, please see our refund Policy below.
7. How can I contact customer support?
You can reach our customer support team via email at support@matbarn.com. We aim to respond to all inquiries within 24 hours.
10. Do you have a newsletter or any special offers?
Yes! We send out newsletters with special offers, new arrivals, and updates on upcoming sales. Sign up on our homepage to receive the latest news directly to your inbox.